P: Por que a pré-visualização não está aparecendo para mim?
UM:Se você estiver tendo problemas com o recurso de visualização não sendo exibido, siga estas etapas:
Verifique a compatibilidade da imagem: certifique-se de que a imagem que você enviou esteja de acordo com as especificações do nosso guia de fotos.
Atualize a página: Às vezes, uma simples atualização pode resolver falhas temporárias. Atualize a página para recarregar o recurso de visualização.
Entre em contato com o suporte: se o problema persistir, entre em contato com nossa equipe de suporte pelo e-mail contact@facemagic.pro. Nossa equipe de suporte dedicada ajudará você a resolver o problema imediatamente.
Observação: fornecer o máximo de detalhes possível sobre o problema nos ajudará a ajudá-lo de forma mais eficaz.
Fast Shipping
Doorstep delivery to most of the US.
Price-match guarantee
Safe money when ordering with us
Hassle-free exchange
No questions ask
5 Star Reviews
Customer satisfaction No.1 priority
Want the chance to trial our new products?
Be the first to know about new collections and exclusive offers.
Escolher uma seleção resulta numa atualização de página completa.
Abre numa nova janela.
Frequently Asked Questions
📦 When can I receive my order?
Calculating...
🖼️ What are the canvas and poster sizes?
🎨 Canvas Sizes (Ready to Hang): Vertical:
• S: 23×30 cm (9×12 in)
• M: 30×45 cm (12×18 in) – This is what Medium looks like:
• L: 41×61 cm (16×24 in)
• XL: 60×90 cm (24×36 in)
Square:
• S: 35×35 cm (14×14 in)
• M: 40×40 cm (16×16 in)
• L: 50.8×50.8 cm (20×20 in)
• XL: 81×81 cm (32×32 in)
Horizontal:
• S: 25.5×20.3 cm (10×8 in)
• M: 50.8×40.6 cm (20×16 in)
• L: 76.2×60.9 cm (30×24 in)
• XL: 121.9×91.4 cm (48×36 in)
🖨️ Poster Sizes:
• 12×18 in (30×45 cm) – Vertical
• 16×16 in (40×40 cm) – Square
📧 I haven't received my digital order yet?
Please check your spam or promotions folder first. If you still can't find it, contact us at
contact@portraitgift.com with your name and checkout email.
It may have been sent to the email linked to your PayPal or card provider (Visa/Mastercard via Stripe).
🎨 Can you change the hairstyle / eye color / etc?
Yes! Add your request in the custom note at checkout. Our artists will personalize your artwork within 24 business hours.
You can request unlimited revisions until you're happy with the result.
🛠️ What are the production times?
• Canvas: handcrafted in 2 business days (includes printing, stretching & mounting)
• Poster: printed within 1 business day
• Digital (no notes): instant download right after payment
• Digital with custom notes: you will receive the standard version instantly, then the edited version with your custom requests will be emailed within 24 business hours by our artists
Production starts once we receive your photo and payment.
💰 What are the prices?
Canvas S (23×30 cm / 9×12 in):Out of stock
💸 Prices by Country: These prices reflect our limited-time 40% OFF summer discount!
